• Actively encourage customer participation in the delivery, monitoring and evaluation of the service

• Initiate research, recommend best practice and implement changes in policy within a specialist area of service 

• Support in the development and operation of team “workload management systems” to ensure that resources address priority cases and respond to changing needs and circumstances

• Undertake complex assessments and care planning

• Carry out full functional assessments of people of all ages and with a wide range of disabilities. Assessments should also take into account the needs of carer’s and a carer’s assessment should be completed as appropriate.

• Advise on appropriate care packages and refer on to other services as necessary

• Recommend and arrange for the provision of specialist equipment, ensure correct installation, instruct client and/or carer in safe use and monitor the effectiveness of the provision as appropriate

• Advise on and facilitate major adaptations, including major adaptations to properties through consultation with service users, Housing department, Environmental Health services, builders and other professionals as appropriate