Occupational Therapist – Assistive Technology Home Installations
Location - South East London (Field-Based / Fully Remote Working)
Working Pattern - 4 Days Per Week
About the Role
We are currently seeking a practical, reliable and compassionate Occupational Therapist to support with assistive technology home installations across South East London.
This is a field-based role where you will travel to customers’ homes to install, set up and occasionally remove home monitoring and assistive technology equipment, ensuring all systems are functioning safely and effectively.
Our customers are often older or vulnerable individuals, so this role requires far more than technical ability. We are looking for someone with patience, empathy and a calm, reassuring manner who can confidently explain technology in a clear and supportive way.
This is an opportunity to make a genuine difference to people’s independence and wellbeing by helping them feel safer and more confident in their own homes.
Key Responsibilities
Install assistive technology and home monitoring equipment safely and efficiently in customers’ homes
Test all hardware and software before leaving site
Troubleshoot basic setup, connectivity and installation issues
Configure mobile applications on iOS and Android devices for customers and family members
Pair and provision IoT and connected devices
Carry out safe mounting and minor drilling/modifications where required
Remove, replace or upgrade equipment as needed
Maintain accurate installation notes and customer records using HubSpot CRM
Report incidents promptly and in line with company procedures
Manage and organise your daily installation schedule independently
Maintain installation stock, tools and equipment
Share customer feedback and insights with the wider team
Deliver a professional, respectful and customer-focused service at all times
Requirements
Qualified Occupational Therapist
Experience working with assistive technology or home monitoring equipment
Strong practical and problem-solving skills
Confident using mobile apps, smart devices and connected technology
Excellent communication and interpersonal skills
Calm, empathetic and professional approach when working with vulnerable individuals
Ability to work independently and manage a field-based schedule
Full UK driving licence and access to a vehicle preferred
Must be available to carry out visits within the South East London boroughs
Benefits
Fully remote working with field-based autonomy
Flexible 4-day working week
Opportunity to work in a rewarding and meaningful role